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Booking Reviews

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Overall Rating

4.3
19 Reviews
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About Booking

Booking.com is a leading online travel agency, offering a wide range of services. It provides a platform for users to compare and book accommodations from many hotels, property owners, and other service providers. The platform is available in 43 languages and offers more than 28 million reported accommodation listings, including over 6.6 million homes, apartments, and other unique places to stay.

In addition to accommodations, Booking.com also offers services for booking attractions, car rentals, and flights. They also provide private and public transport services. The company makes money by charging a commission to the service providers once the user's stay is finished.

Booking.com uses recommendation systems to help users discover properties they might like. For example, they recommend trending destinations and properties with high review scores based on bookings made by other travelers with similar searches.

Booking.com supports its users with 24/7 customer support, ensuring a smooth and convenient booking experience. It's worth noting that Booking.com does not own any accommodations themselves; each service provider is a separate company that has agreed to work with Booking.com in a certain way..

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Booking Customer Reviews (19)

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thaont.spa123
thaont.spa123
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Test

Test

Apr 4, 2024
caret-up2 Reply
thaont.spa123

ok 2

user-name
thaont.spa123

ok

user-name
thaont.spa123
thaont.spa123
verifyVerified Buyer

Test 2

Test 2

Apr 3, 2024
caret-up2 Reply
thaont.spa123

test nhanh 2

user-name
thaont.spa123

test nhanh

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CongDev
CongDev
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Best Store

specical discount code

Apr 2, 2024
caret-up8 Reply
bigmama

thanks

user-name
thaont.spa123

check

user-name
thaont.spa123

check

user-name
thaont.spa123

check

user-name
thaont.spa123

check

user-name
thaont.spa123

ok

user-name
thaont.spa123

ok

user-name
CongDev

up

user-name
murom1003
murom1003
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alo

helel

Apr 2, 2024
CongDev
CongDev
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Rate title

Rate content

Apr 2, 2024
bigmama
bigmama
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Good

Good

Apr 2, 2024
bigmama
bigmama
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Great

Good

Apr 2, 2024
Joseph Potts
Joseph Potts
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Feb 9, 2023
Keira Sinclair
Keira Sinclair
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Feb 8, 2023
Paul Wexler
Paul Wexler
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Feb 7, 2023

Booking Customer’s Q&A

8 Questions
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CongDev
2 months ago

Add question 2

caret-up3 Reply
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thaont.spa123
2 months ago

ok

user-name
user-name
thaont.spa123
2 months ago

ok

user-name
user-name
thaont.spa123
2 months ago

ok

user-name
user-name
qqzjzqr917
2 months ago

alo

user-name
CongDev
2 months ago

Add question

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thaont.spa123
2 months ago

test 3

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thaont.spa123
2 months ago

test 3

caret-up11 Reply
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thaont.spa123
2 months ago

reply4

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user-name
thaont.spa123
2 months ago

user-name
user-name
thaont.spa123
2 months ago

user-name
user-name
thaont.spa123
2 months ago

a

user-name
user-name
thaont.spa123
2 months ago

a

user-name
user-name
thaont.spa123
2 months ago

user-name
user-name
thaont.spa123
2 months ago

reply

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thaont.spa123
2 months ago

reply

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thaont.spa123
2 months ago

reply

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user-name
thaont.spa123
2 months ago

reply 3.1

user-name
user-name
thaont.spa123
2 months ago

reply 3

user-name
BI
bigmama
2 months ago

test 2

BI
bigmama
2 months ago

Test 1

BI
bigmama
2 months ago

test 1

caret-up3 Reply
user-name
CongDev
2 months ago

Up

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user-name
CongDev
2 months ago

Up

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user-name
CongDev
2 months ago

Up

user-name

About booking.com Prices and Cost?

Booking.com is a platform that offers a variety of services including hotels, flights, car rentals, and attractions. The prices on Booking.com can vary greatly depending on the service you are looking for. For property hosts, Booking.com uses a commission-based platform to charge fees. This means that the host pays a certain percentage of the reservation every time a reservation is made through the Booking.com app or webpage. These percentages can vary from anywhere between 10% and 20% (sometimes 25%) depending on factors such as the country of registration, listing location, property type, cancellation policy, and payout method. For example, for each apartment you rent for $100 per night, you could owe Booking.com $15. The cost of Payments by Booking.com, a payment solution that handles all transactions for hosts and their guests, varies based on the location of the property. The bank processing fees range from 1.1% to 3.1% depending on the country. The hotel base fee also stands at 15%, and this can also rise to a 18% commission charge, if the host prefers to use the member service that Booking.com recommends. It's important to note that the host fee on Booking.com is not affected by whether you’re a ‘private host’ or a ‘professional host’..

About booking.com Payment Method?

Booking.com offers a variety of payment methods to cater to the needs of their customers. They facilitate guest payments to make them simple for both the property owners and the guests. When you use their payment services, you'll get paid what you're owed when customers pay online. You won't have to deal with fraudulent online bookings. You offer your guests more ways to pay online, meaning more bookings and revenue.

They support a wide range of payment options including PayPal, ApplePay, GooglePay, local methods like iDeal, Trustly, Blik, Venmo, WeChat, and more. They also support Buy Now, Pay Later (BNPL) solutions like Klarna, Affirm, and all major credit cards.

Booking.com can facilitate all your guests' payments for you. You'll receive guaranteed payouts by bank transfer for all your reservations (depending on your property's reservation policy). You'll be paid after guests have checked out. Payouts happen either weekly (every Thursday) or monthly (on or before the 15th of the month), depending on factors such as your property's location.

You can offer guests the option to either pay through Booking.com or pay you directly. Whenever guests choose to pay online, they facilitate their payments and send you the money by virtual credit card or bank transfer, depending on your property's location..

Booking FAQs

FAQ

Is Booking's customer support available 24/7?

Yes, Booking's Customer Experience Team is available 24/7 in over 40 languages.
FAQ

Can I cancel my booking?

Yes, you can cancel your booking. Any cancellation fees are determined by the property and listed in your cancellation policy. You'll pay any additional costs to the property.
FAQ

Will I pay a fee if I need to cancel my booking?

If you have a free cancellation booking, you won't pay a cancellation fee. If your booking isn't free to cancel anymore or is non-refundable, you may incur a cancellation fee. Any cancellation fees are determined by the property, and you'll pay any additional costs to the property.
FAQ

What does Booking's price include?

All facilities listed under the room or accommodation type are included in Booking's price. You can also see if other things like breakfast, taxes, or service charges are included when you compare different options to book. This information can also be found in your confirmation email and in your bookings in your account.
FAQ

Which credit cards can I use to complete my booking?

To make a reservation via Booking, all hotels accept Mastercard and Visa. Some hotels also accept other credit cards for the actual payment of your stay; these cards are indicated during the booking process.
FAQ

How does Booking.com ensure quality and safety for users?

Booking.com ensures quality and safety for its users through several measures. They prominently showcase the health and safety measures taken by properties on their respective pages. This includes information about physical distancing measures and the type of cleaning protocols implemented by the property. They also provide a 'Health & safety' filter to help users find properties that meet their safety requirements.

Booking.com encourages properties to highlight their efforts in maintaining cleanliness and disinfection, physical distancing, and food & drink safety. For instance, properties can indicate if they offer hand sanitizer, disinfectant wipes, contactless check-in and check-out, cashless payment, or follow specific local regulations.

Moreover, Booking.com has a specially designed box on each property page that displays the property's commitment to cleanliness. This box is easily found by users with the 'Health & safety' filter.

In addition to these, Booking.com provides resources and tips for travelers to ensure their safety during their stay. This includes checking travel restrictions, packing necessary items like face masks and hand sanitizers, and understanding the local COVID-19 situation and policies.

Please note that the information provided here is based on the latest available data and may vary depending on the property and location.

FAQ

Can I book a flight on Booking.com from Vietnam to Japan?

Yes, you can book a flight from Vietnam to Japan on Booking.com. They offer a variety of flights from different airlines. You can compare flights and book cheap tickets. The most popular route is from Noi Bai International Airport in Hanoi to Narita International Airport in Tokyo. On average, this flight takes 5 hours 10 minutes one way and costs around $715 for a round-trip ticket. There are 33 airlines that fly this route. Please note that prices and availability may vary, so it's always a good idea to check the website for the most current information.

FAQ

How do I list my property on Booking.com?

To list your property on Booking.com, you need to go through a registration process. Here are the steps:

  1. Create a Booking.com partner account. Visit the sign-up page, enter your email address, and follow the prompts to create your account.
  2. Once you've created a partner account, you can register your property. Log in to the sign-up page, click on your account, then select 'Add new property'.
  3. Select your property type then click on 'List your property'.
  4. Follow the steps to set up your property listing details and click 'Save'. You can pause the registration process anytime and continue later by going to the home page and clicking 'Continue'.
  5. Once you've completed registration, Booking.com will review it and send you a confirmation email once your property listing is set up.

Remember, you have full control over your rates, availability, house rules, policies, and overall offering. As a Booking.com partner, you can use their platform and services to promote your property and receive bookings and payment from your guests. You pay a set commission on all confirmed stays, non-refundable reservations, and partially refundable reservations made via their platform. You receive an invoice each month detailing how much commission you owe.

FAQ

Does Booking.com offer any discounts or promotions for users?

Yes, Booking.com does offer various discounts and promotions. Here are some of them: - 15% off on travel worldwide for a limited time. - Up to 15% off + 4% cashback with Booking.com's student discount with signup. - 10-20% off base rates with the Genius rewards program. - 10% off base rates as a Level 1 Genius member. - Free breakfast and room upgrades for Genius Members. - Top deals for up to 20% off top-rated hotels. - Up to 30% off select weekend bookings in Las Vegas. - Miami hotel stays for 10-20% off. - Up to 20% off select Japan stays. - 10-20% off apartment stays. - Level 2 Genius Members: 10-15% off base rates. - Select hotels in Greece for up to 20% off. - Over 10% off with the best deal for hotels at Booking.com. - 10-40% off 1000s of waterfront, forest, and downtown villa stays. - Member-only deals for up to 50% off when you create an account. - 10% off car rentals for Genius members. - $50-$900 off select all-inclusive vacation packages. Please note that these offers may vary and it's always a good idea to check their website or app for the latest deals and promotions.

FAQ

About booking.com Popular Products and Services?

Booking.com is one of the largest online travel sites in the world, offering a wide range of services. It provides lodging reservation services for approximately 2.7 million properties, including 400,000 hotels, motels, and resorts, and 2.3 million homes and apartments in over 220 countries and in over 40 languages. In addition to accommodations, Booking.com also offers flights in 54 markets and tours and activities in more than 1,200 cities.

The platform has over 28 million accommodation listings and in 2022, it was the most visited travel and tourism website in the world, with 511 million visits. The number of bookings for hotel room nights increased to 591 million in 2021 from 355 million in 2020. In total, Booking Holdings made $76.6 billion in gross travel bookings in 2021, which includes bookings made on Booking.com.

In 2021, there were around 47.1 million downloads of the Booking app, and in 2022, Booking had over 100 million mobile app users. Booking.com introduced its Travel Sustainable program in 2021 and since then, more than 400,000 accommodations on Booking.com have been certified with a badge.

Booking.com was founded in 1996 in Amsterdam and has 198 offices in more than 70 countries worldwide. It has shown a willingness and ability to adapt with current times, making it a key tool for planning and booking travels..

FAQ

How does Booking.com compare to other travel sites?

Booking.com is a comprehensive travel site offering more than 1 million properties in 117,000 destinations in 225 countries and territories. It provides booking services for flights, hotels, vacation rentals, and rental cars. One standout feature is the "Are you traveling for work?" option, which presents popular business travel options like WiFi and breakfast. It also offers flexible date suggestions if your chosen destination is popular and accommodations are more than 50% reserved during your selected dates. Booking.com is known for its wide variety of options, including hostels, homestays, and bed and breakfasts. It also provides easy access to your plans and searches by syncing your account across your devices. However, it may not be the best choice for bundling hotel, flight, and car packages. Compared to other travel sites, Booking.com stands out for its extensive bank of information and user-friendly features. However, the best travel site for you will depend on your individual needs and preferences..

FAQ

Can I book a car rental on Booking.com?

Yes, you can book a car rental on Booking.com. They offer car rentals from the biggest brands around the world. You can compare deals, models, and more. They provide customer support in over 30 languages and most bookings can be cancelled up to 48 hours before pick-up. You can also save on select car rentals if you sign in to your Booking.com account..

FAQ

How do I set up payment methods on Booking.com?

To set up payment methods on Booking.com, you can use their payment services. This allows you to offer your guests more ways to pay online, which can lead to more bookings and revenue. You can appeal to more international guests with options like PayPal, ApplePay, GooglePay, local methods like iDeal, Trustly, Blik, Venmo, WeChat, and more. You can also offer Buy Now, Pay Later (BNPL) solutions like Klarna, Affirm, and more, as well as all major credit cards.

Booking.com can facilitate all your guests’ payments for you. You’ll receive guaranteed payouts by bank transfer for all your reservations (depending on your property’s reservation policy). You’ll be paid after guests have checked out. Payouts happen either weekly (every Thursday) or monthly (on or before the 15th of the month), depending on factors such as your property’s location.

You can also change your payment preferences and which credit cards you accept. To do this, go to the Property tab in the extranet and click on Policies. Under Guest payment options, you can select whether or not you accept credit or debit cards. If you select Yes, you can choose which cards are accepted. If you select No, you are indicating that you only accept cash payments. Remember to save any changes.

Please note that these payment services aren’t available everywhere yet. If it isn’t available, you’ll be redirected to the Extranet homepage. Booking.com will contact you once it’s available for your property.

FAQ

Is it safe to use my credit card on Booking.com?

Booking.com is a popular online travel reservation platform. However, like any online platform, it can be targeted by scams. There have been instances of phishing scams involving Booking.com, where fraudsters impersonate property owners or Booking.com staff to steal your personal data or money. They may contact you via emails, texts, or calls, often tricking you into clicking on a malicious, fake Booking.com link. There have also been payment scams where scammers convince customers to make payments through unofficial channels. Despite these risks, it's important to note that these scams are not a direct result of using your credit card on Booking.com, but rather are due to malicious third parties. As a general rule, it's safe to shop online with your credit card, although it does depend on the site where you’re shopping as well as the security of both the device you’re using and the network you’re connected to. Always ensure that you are on the official Booking.com site, and be wary of any unusual payment requests or urgent language in emails. Booking.com never asks users to make payments outside their platform. If you're unsure, it's always best to contact Booking.com directly for assistance.

FAQ

booking.com Return Policy?

Booking.com's Return Policy is primarily based on the individual policies of the service providers, such as hotels or car rental companies. When you complete your booking, you accept the applicable policies as displayed during the booking process. The Cancellation Policy varies according to the property. Some properties may require an upfront payment or cancellation/no-show fee, while others are more generous. For bookings made on or after April 6, 2020, consider the risk of the coronavirus (COVID-19) and its associated government measures. If you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property based on your selected policy and consumer law, where applicable.

As for the Shipping Policy, Booking.com does not typically involve physical shipping of goods or products. Instead, it provides a platform for booking accommodations, flights, car rentals, and other travel experiences. Therefore, a traditional shipping policy does not apply to Booking.com. Instead, they have policies related to the booking and provision of services. When you make a booking, you accept the service provider’s policies, which are available during the booking process. Booking.com itself is not responsible for the provision of the travel experience.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to check the specific policies of the service provider or property and the terms and conditions on the Booking.com website.

FAQ

How do I cancel my booking on Booking.com?

To cancel your booking on Booking.com, follow these steps:

  1. Log into your Booking.com account.
  2. Go to Bookings.
  3. Choose the booking you need to cancel.
  4. Scroll the page down till you see the Cancel your booking button. Press it.
  5. You will see the booking cancellation policy window. Fill in and submit the form.
  6. Do not forget to check your email to make sure the booking is cancelled.

Please note that the ability to cancel for free and without any fines depends on the terms and conditions of your specific booking. Always pay attention to the information written below the red button. It states the period of booking cancellation. You can only cancel the booking for free if you chose this option in advance. Different hotels have different conditions, so make sure you know them before reservation. If, however, you decided to cancel the booking one day before your check-in, the hotel will charge the fee from the card you entered when you made the reservation. The total you will be charged depends on the hotel and its terms. If the booking cancellation suggests a fine, it will be charged from your bank card. The fine stands as a partial payment of your stay. The reason for this is because the sooner the date of your check-in, the owner of the hotel is more likely to be left with no guests. And that’s the purpose of the penalty.

FAQ

What is the commission rate of Booking.com?

Booking.com operates on a commission-based model, meaning that hosts pay a specific percentage for each booking made through the platform. The commission rate can range from 10% to 25%, depending on several factors such as the property's location, type, and other considerations. However, on average, the commission rate is typically around 15%. This commission is calculated based on the total cost of the reservation, including the room rate and any additional charges. Please note that these rates can vary and it's always best to check the most current rates directly with Booking.com.

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